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Gemological Institute of Cambodia (GEMIC Laboratory Co., Ltd.)

Msewu wa Night Market, Siem Reap, Cambodia

Mafunso Ofunsidwa Kawirikawiri

Chonde werengani FAQ wathu asanawatumizire ife uthenga.

Mfundo PAZAKABWEZEDWE

Ayenera Bwererani ngale? gem.agency zimapangitsa kukhala kosavuta.

Timayesetsa kukhutira ndi makasitomala kuposa china chilichonse. Ngati mkati mwa masiku 30 mutalandira mwala wamtengo wapatali simukukhutitsidwa ndi oda yanu, mutha kuyibwezera kwa ife koyambirira & kosawonongeka. Zamtengo wapatali zimangobwezedwa munthawi yoyendera masiku 30 iyi.

Chonde Imelo GEMIC ya Return Authorization Number (Akuthawa) Ndi zoonjezerapo Bwererani Malangizo.

Chidziwitso: Magulu anabwerera kwa ife popanda anathamanga adzatamandidwa anakana ndipo anabwerera sender lapansi. Bwererani CD ndi kutumiza ndalama ndi udindo sender lapansi. malonda onse omaliza masiku 30 (zinthu anabwerera ayenera postmarked mkati 30 masiku a tsiku kwa dongosolo kuti analandira).

Chonde ayi yobereka positi, ayenera mukufuna kuletsa lamulo pakatha kutumizidwa, koma pamaso unaperekedwa. Ngati kuti ali anakana, makasitomala adzasenza udindo phindu lonse la zinthu ngati anataya ndi milandu yonse ziwongola dzanja zaogulitsa ndi ntchito anawonongeka pa ulendo wake wobwerera.

Zina Zowonjezera:
M'mayiko ambiri, ananena magalimoto zikhoza kukhala applicable chindapusa miyambo ndi misonkho. Ogula ndi udindo miyambo iliyonse, msonkho ndi ntchito ngongole. Akadzabweranso anapanga chifukwa zatchulidwazi sangathe udindo.

** Refunds onse anapanga kudzera njira yomweyo ngati malipiro analandira. Kutumiza, inshuwalansi ndi ngongole processing ndalama si a refundable. Palibe amalipiritsa restocking. No m'malo anapereka.

Mafunso ambiri?
Chonde tithandizeni

Chitetezo komanso chinsinsi

Chitetezo & Chinsinsi

GEMIC imakhudzidwa ndi chitetezo ndi chitetezo cha makasitomala athu. Tikuwonetsetsa kuti zochitika zathu ndizotetezeka kwambiri komanso kuti zidziwitso za kasitomala athu ndizotetezeka.

malipiro

Onse malipiro ndi ngongole zambiri asamalira pa tsamba otetezeka ndi PayPal. Ife alibe mwayi khadi lanu la ngongole kapena nkhani zachuma. chitetezo PayPal nkhani

Zambiri zanu

GEMIC Laboratory amalemekeza nkhani kapena pa webusaiti ake. email anu ntchito yochepa kupanga imelo kapena dongosolo.

zachinsinsi Lonjezo

Sitidzakhala kugulitsa wanu email, dongosolo kusakatula, kapena zina zomwe.

makeke

GEMIC imagwiritsa ntchito ma cookie osatsegula kupititsa patsogoloulendo wanu ndikutipatsa tiketi yogulira pa intaneti. Palibe zambiri zamunthu zomwe zimasungidwa muma cookie. Ma cookies ayenera kuthandizidwa kuti athe kupeza zonse patsamba lathu.

Kuti mudziwe zambiri

Chonde tithandizeni.

Zikalata zamtengo wapatali

Mukhoza kuyitanitsa kalata imene inu kuwonjezera chinthu anu ngolo. Kuti tichite zimenezi, dinani kugwirizana "Onjezerani chizindikiro cha gem cha chinthu ichi" pa item tsatanetsatane tsamba pamwamba pa "onjezani kungolo yogulira" batani. Izi kutsegula njira kalata.

chitsimikizo

zinthu zonse amayenda pa GEMIC. Tikuwonetsetsa kuti mumalandira zomwe mumalipira nthawi zonse.

lodalirika

Zonse zamtengo wapatali ku GEMIC ndizotsimikizika kukhala zanenedwa. Akatswiri athu owunikira amafufuza miyala yamtengo wapatali iliyonse komanso kuyesa.

miyala yamtengo wapatali Natural

Mwala uliwonse wamtengo wapatali wochokera ku GEMIC ndi mwala wachilengedwe wopangidwa ndi Dziko Lapansi. Sitigwiritsa ntchito "miyala" yopangidwa ndi labu.

Kodi Mukuona, chimene Kuti

Aliyense chithunzi ngale ndi a mwala leni mudzalandira. Sitigwiritsa ntchito zithunzi katundu kapena zithunzi chimodzimodzi miyala yosiyanasiyana.

chitsimikizo

mfundo zonse kumwamba ndi mothandizidwa ndi 100% chitsimikizo chathu ndalama mmbuyo. Ife tikuima ndi ngale athu, monga makasitomala nafe.

Zosankha ndi zolipira

Tizifufuza kunja ndi wotetezeka ndiponso yosavuta ndi GEMIC Laboratory.

Ife timagawirana zotsatirazi njira malipiro kusintha kwa kumaliza anu:

  • Perekani mwa ngongole kudzera PayPal (palibe chifukwa PayPal chofunika)
    PayPal kulandira Visa, Visa Delta, Visa elekitironi, MasterCard, EuroCard, Maestro ndi American Express. chitetezo PayPal nkhani.
  • Perekani akaunti yanu PayPal
    Takhala ndi anazitsimikizira membala PayPal.
    Zindikirani: Ngati mulibe nkhani, inu mosavuta kutsegula buku latsopano potsatira malangizo mafilimu.
  • Perekani ndi Western Union kulanda
    Ndalama ndi Western Union kulanda, zinthu wanu asungidwe kwa masiku atatu. Chonde imelo ife yapadera ndalama ndikupeleka number (MTN #) kwa kutengerapo wanu. Kamodzi ndalama Tinalandira, ife pokonza anu.
    Zindikirani: chindapusa kutengerapo sayenera deducted kwa ndalama analandira.
  • Perekani mwa mwachindunji kutengerapo banki
    Ndalama ndi mwachindunji kutengerapo banki, zinthu wanu asungidwe kwa masiku atatu. Chonde imelo ife gombe kutengerapo Buku malamulo mukatha anayambitsa malipiro. Kamodzi ndalama Tinalandira, ife pokonza anu.
    Zindikirani: chindapusa kutengerapo sayenera deducted kwa ndalama analandira.

Mukakonzeka kufufuza:

  1. Unikani kugula ngolo ndi kusankha kutumiza njira yanu. Tikupereka zotsatirazi njira kutumiza awiri ndi mitengo; Fedex (3-4 masiku)
    Standard Padziko lonse mayiko pamakalata apandege (10-21 masiku)
  2. Dinani "pitirizani kufufuza" ndipo lowetsani adiresi yanu yobweretsera.
  3. Sankhani njira yanu ya kulipira ndipo dinani "kulipira tsopano".

Lowetsani zidziwitso zanu zolipiritsa, kapena sindikizani malangizo owonekera pazenera pakusintha ndalama.

Dongosolo lanu likayikidwa bwino, mudzalandira imelo yotsimikizika kuchokera kwa ife ku imelo yanu.

Zindikirani: Chonde onetsetsani kuti muwonjeze imelo yanu kuti muwonetsetse kuti mutha kulandira maimelo athu otumizira ndikulamula. Ngati simulandila imelo iliyonse kuchokera kwa ife, chonde onetsetsani kuti mwayang'ana sipamu yanu ya imelo kapena yopanda tanthauzo.

ndalama

Kirediti kadi ndi PayPal amalipira ndalama iliyonse. Malipiro kudzera ku Western Union kapena posamutsa banki ayenera kutumizidwa m'madola aku US.

Mukasankha ndalama zina kupatula madola aku US, kusinthitsa kwa masiku ano kugwiritsidwa ntchito kusintha mitengo yomwe ikuwonetsedwa.

PayPal ndi banki yanu yosakira (banki yomwe imapereka banki) idzagwiritsa ntchito mitengo yawo posinthira ndalama, chifukwa chake, zolipiritsa zomwe mwasankha zidzasiyana pang'ono ndi mitengo yomwe ikuwonetsedwa patsamba lathu.

GEMIC imangolipiritsa ndalama zomwe zasonyezedwa. Ndalama zina zowonjezera zimangotengera PayPal's, makhadi anu opereka ngongole kubanki kapena ku Western Union.

NOTE WOFUNIKA:

Kuti mugwiritse ntchito tsamba lathu, MUYENERA kukhala ndi "ma cookie" ndi "JavaScript" pazomwe mukusakatula msakatuli wanu. Ngati mwayika chinthu m'galimoto yanu, koma chinthucho sichikuwoneka panthawi yotuluka, izi zikuwonetsa kuti mulibe "ma cookie" omwe amathandizidwa.

Ngati mukukumana ndi mavuto pakubweza kapena mukufuna kukambirana njira zina zolipira, chonde muzimasuka kulumikizana nafe.

Manyamulidwe

Chonde onani m'munsimu kuti Kutumiza Mungasankhe wathu:

Kutumiza kwa Express - USD 35

Express magalimoto ambiri kutenga 3-4 masiku pokamba ndi akhoza inamva Intaneti aliyense tingapite. Maphukusi ndi inshuwaransi mokwanira. siginecha A chofunika pa yobereka. Makontena ndi Monday kuti Friday m'mayiko ambiri. No mabokosi PO (kupatula UAE, Saudi Arabia ndi Kuwait), APO kapena maadiresi FPO angagwiritsidwe ntchito.

Zindikirani: Ngati muli ndi 'siginecha pa fayilo', chonde imbani EMS kuti ichotse chilolezo. Maphukusi omwe amaperekedwa popanda siginecha, chifukwa cha 'siginecha pa fayilo' sangathe kuwaphimba ndi omwe amatitengera inshuwaransi.

Malembo Ovomerezeka - USD 7

Tikupereka mayina pamakalata apandege kuti m'mayiko 120. makalata olembetsedwa ndi inshuwaransi chifukwa kwa USD 200. Magalimoto kutenga masiku pafupifupi 10-21 ntchito ndipo amafuna siginecha pa yobereka. Palibe makontena Lamlungu.


Kapezekedwe
Ma ngale onse omwe awonetsedwa ngati 'amapezeka' alipo ndipo ali okonzeka kutumizidwa mwachangu. Malamulo amasinthidwa mkati mwa tsiku limodzi logwira ntchito Lolemba - Lachisanu (kupatula tchuthi)

Zina Zowonjezera
M'mayiko ambiri kutumizidwa moyenera kumakhala ndi ndalama za msonkho komanso misonkho. Makalata olembetsedwa amatenga nthawi yayitali, koma nthawi zambiri samapewa ndalama zowonjezera. Ndife okondwa kutumiza monga Mphatso, koma chonde dziwani kuti sitingathe kulipira ndalama zowonjezera zomwe zingachitike m'dziko lanu.
Zindikirani: Misonkho yolipira kapena ntchito ndi udindo wa wogula. Zobwezeretsedwanso zomwe zimakanidwa chifukwa cha milandu yotere sizingalandiridwe. Mutha kulumikizana nafe ngati mungafune makonzedwe apadera.

ma invoice wopelekedwa
Maphukusi onse ochokera ku GEMIC ali ndi invoice yathunthu. Chonde titumizireni musanayike oda yanu ngati mukufuna invoice yosinthidwa kapena mulibe invoisi konse.

Mulingo wamiyala yamiyala yamitundu yosiyanasiyana

GEMIC imagwiritsa ntchito mulingo womveka pofukula miyala yamtengo wapatali:
IF : Kuyeretsa kuyeretsa - mkati mwapanda pake; Opanda zovuta.
VVS : Pafupifupi yoyera bwino - kwambiri, yochepa; Zovuta zomwe sizinaoneke pansi pa kukula kwa 10x.
VS : Diso loyera - pang'ono kwambiri; Zovuta pang'ono zimaoneka ndi diso lophunzitsidwa kapena pansi pa 10x kukweza.
SI : Kuphatikizidwa pang'ono - zochepa zazing'ono zikhoza kuoneka ndi maso.
: Zomwe zilipo - inclusions zikhoza kuoneka ndi maso.

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